[PDF.42nm] ITIL Foundation Essentials: The Exam Facts You Need
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ITIL Foundation Essentials: The Exam Facts You Need
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| #90880 in Books | 2012-11-02 | Original language:English | PDF # 1 | 6.58 x.39 x3.90l,.26 | File type: PDF | 148 pages||3 of 4 people found the following review helpful.| Foundations cert? GET THIS BOOK!|By Greg|If you are going for your ITIL Foundations certificate, this is the right book. This book isn't huge, it isn't full of fluff, and it isn't for people pursuing expert ITIL. This will get you foundations with ease though. It outline exactly what you need for the certification, and nothing more. You read all about 100 pages a time or two, a|About the Author|Claire Agutter has been an ITIL principal lecturer since 2007. She has been involved in exam panels for ITIL V2 and V3, and she has provided online ITIL training to hundreds of successful Foundation delegates through IT Training Zone
Prepare for the ITIL Foundation exam
ITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not prescriptive, but rather it is a framework that organizations can adopt and adapt.
The Foundation Certificate is the entry-level ITIL qualification that offers candidates a general awareness of the key ele...
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